Here user can view the tags attached to the session during rejection (see Session Details):
Attached TAGS (session rejection reason)
Editing the client information is not possible for the rejected verification sessions.
Customer activities tab of the Current Session shows more technical Information related to the session:
Unique identifier of the session in Kvalifika platform
Signed and Started
Date and time of the session start
Date and time the session ends
Number of the attempts when the user tried verification. For example, if the user started verification session, was distracted by something and he/she starts the session again, the number of the attempts will be 2.
Rejections / Current Session / Customer Activities
If the company has integration with the list of sanctioned persons, the system will check the person's details against the list and give feedback on whether the user is sanctioned by various governmental and international organizations.
The noted added by an agent during manual verification are shown here (see Session Details).
Attempts history displays all the information regarding the attempts for a single session (there may be several attempts per session):
By clicking SEE DETAILS per each attempt, user can review the information related to each attempt. This information Includes: